DO NOT EVER VISIT THIS BEAUTY SALON CALLED BEAUTY PERFECT LOCATED AT TOA PAYOH CENTRAL
BLK 184 #01-356 TOA PAYOH CENTRAL, SINGAPORE 310184
I have had terrible experience with this place.
Bought
the 3 sessions Groupon deal.
I booked my first appointment by phone and the receptionist
took down my contact number wrongly and when I turned up for my appointment
they said my appointment was on waiting list and not confirmed. They said that
they will call their customer 1 day advance to confirm the appointment. I then
proceed to fix another appointment and wrote them my contact number. In the end
I left the place without any treatment.
Then came my official "first
appointment" day, did body massage with them. Was quite painful at some
point but I did not stop them. After treatment I proceed to make my next
appointment for facial. When I reached home, I found small bruises on several
spots of my leg.
1 day before my facial appointment, I did not receive any
phone calls from them so on the day itself, early morning I tried to call the
shop 2 times but nobody answered the call. Minutes later I received a call from
a different HP number. I ask if my appointment was confirmed as I did not
receive any confirmation calls the girl on the other line began to answer in a
irritated and demanding tone that she had been calling for 2 days but could not
get through and she said she sent an SMS reminder. I was shocked and told her I
did not receive any calls or sms reminder and I also told her they could have
called the wrong number as I recalled that the first time they did get my
number wrongly. The whole time during the phone call she was so rude and
unreasonable that I hung up on her and made my way there nevertheless.
When I reached there, they proceed to do the facial
treatment and half way through the facial during the extraction part I heard 1
of the therapist's colleague calling out to her to ask her to go out. And out
she goes leaving the bright light shining on my face. I waited about 2 minutes
and I could not take it, I push the light away and sat up. It was not until
about another 5 minutes then the therapist came back.
And not a word of
sorry!!!
Continuing with the extraction. Was so effing painful that I
told her to skip that step. Next came the mask. It was so runny that it flow
down and into both sides of my ears and neck. Waited for the longest time
ever..... Then I heard the therapist asking another therapist to remove my mask
for me.....
Like WTF!!
When I met her outside at the bag locker I don't even bother
to smile at her already....
VERY VERY VERY BAD FRONT DESK SERVICE AND THAT PARTICULAR
THERAPIST SUCKS BIG TIME!!
I HAD NO CHOICE BUT TO CONTINUE AND FINISH MY OTHER 2
SESSIONS WITH THEM AND THEY WONT SEE ME AGAIN!!!!
